Midwest Compounders Pharmacy

I had the best experience even though my prescription wasn’t sent in correctly by my doctor - Jess was awesome and was determined to help me get it fixed in a timely manner! What could have thrown off my whole week got taken care of bc of her good nature and ability to see me as a person not just a prescription. Kudos to Jess and MWP! Highly recommend!

I have to get a prescription from them once a month. It is always easy to refill my prescription online. When I arrive, they have a check in kiosk which is easy to use (we have the same one at my work). You can stand there to sign in or you can scan the QR code to sign in on your phone. I usually do that and I’m signed in by the time I sit down to wait and I have always been helped in less than 5 minutes. The staff is always helpful and make sure I don’t have any questions about my prescription. I have recommended them to others who need compound products, including semi-glutides and terzepitides.

The pharmacy does a fine job of filling prescriptions, but is not accessible for followup support. Leaving phone messages or texting (as advised) does not result in return phone calls. Because there are other compounding pharmacies that offer better support (such as Stark) I will no longer use MCP. This is not a one-off, in my experience.

Really irritated. Ive used this pharmacy 3 times. First time I picked up my meds. Last 2 times I had it shipped. They need to fix their website. My billing address is not my shipping address. But they will send my prescriptions to my BILLING address. Last time this happened my prescription was stolen because they didn't send it to my shipping address. I called and texted, there was nothing they could do. They didn't even believe that they sent it to the wrong location until I showed them the proof. $300 down the drain. ---Fix your website---

I was able to get what I needed but had a very frustrating experience getting it. I tried to complete my purchase through the link I received by text but there was no option for local pick up so I had to go in person since I didn’t want to pay $15 for shipping on top of the pricey medication cost. When I paid, I was told that someone would contact me when my medication was ready. After four days I tried to call to get an update but no one answered the phone or returned my voicemail. The next day I tried emailing but also did not receive a response so after almost 10 days I went in person again to get an update. When I went in person I was able to get my order but would have appreciated an update if it was taking longer to fill or more communication up front if it was something that would take some time to get in stock because I would have opted to find another pharmacy. I understand that compounded meds are different than getting a prescription from a regular pharmacy but it’s difficult to not feel well and to be waiting for a medication and also have to go in person just to get an update on when they will be ready.

I had the best experience even though my prescription wasn’t sent in correctly by my doctor - Jess was awesome and was determined to help me get it fixed in a timely manner! What could have thrown off my whole week got taken care of bc of her good nature and ability to see me as a person not just a prescription. Kudos to Jess and MWP! Highly recommend!

I have to get a prescription from them once a month. It is always easy to refill my prescription online. When I arrive, they have a check in kiosk which is easy to use (we have the same one at my work). You can stand there to sign in or you can scan the QR code to sign in on your phone. I usually do that and I’m signed in by the time I sit down to wait and I have always been helped in less than 5 minutes. The staff is always helpful and make sure I don’t have any questions about my prescription. I have recommended them to others who need compound products, including semi-glutides and terzepitides.

The pharmacy does a fine job of filling prescriptions, but is not accessible for followup support. Leaving phone messages or texting (as advised) does not result in return phone calls. Because there are other compounding pharmacies that offer better support (such as Stark) I will no longer use MCP. This is not a one-off, in my experience.

Really irritated. Ive used this pharmacy 3 times. First time I picked up my meds. Last 2 times I had it shipped. They need to fix their website. My billing address is not my shipping address. But they will send my prescriptions to my BILLING address. Last time this happened my prescription was stolen because they didn't send it to my shipping address. I called and texted, there was nothing they could do. They didn't even believe that they sent it to the wrong location until I showed them the proof. $300 down the drain. ---Fix your website---

I was able to get what I needed but had a very frustrating experience getting it. I tried to complete my purchase through the link I received by text but there was no option for local pick up so I had to go in person since I didn’t want to pay $15 for shipping on top of the pricey medication cost. When I paid, I was told that someone would contact me when my medication was ready. After four days I tried to call to get an update but no one answered the phone or returned my voicemail. The next day I tried emailing but also did not receive a response so after almost 10 days I went in person again to get an update. When I went in person I was able to get my order but would have appreciated an update if it was taking longer to fill or more communication up front if it was something that would take some time to get in stock because I would have opted to find another pharmacy. I understand that compounded meds are different than getting a prescription from a regular pharmacy but it’s difficult to not feel well and to be waiting for a medication and also have to go in person just to get an update on when they will be ready.