Pro Health Services - Columbus's Premier Weight Loss And Hormone Balancing Center

This review reflects my personal experience during an appointment with Dr. Alexander-Martin. This was one of the most disturbing medical encounters I have ever had. From the outset, any attempt to ask questions or participate in my own care was shut down. When I raised concerns about medications being prescribed and referenced the actual FDA labeling, the response was not clarification or discussion, but outright dismissal. There was no willingness to engage with evidence or explain clinical reasoning. Input from the patient was clearly unwelcome and seemed like she took any input personally. The interaction was tense and adversarial. The tone was defensive and combative, and I felt spoken to in a way that was dismissive and degrading rather than professional. Asking reasonable, informed questions was treated as a problem instead of a normal and appropriate part of medical care. What was most alarming was the complete lack of openness to being questioned or corrected, even when objective information was presented. That alone made me deeply uncomfortable trusting any aspect of the care being provided. To compound the experience, the billing felt excessive and disproportionate to the quality of care and communication I received, leaving me with serious concerns about priorities at this practice. I left feeling stressed, unheard, and shaken by how poorly I was treated for simply advocating for myself. Patients who value evidence-based medicine, respectful communication, and being treated with basic dignity should think very carefully before scheduling here.

Dr Alexander-Martin and the staff at Pro-Health are wonderful. They offer a lot of services to meet your whole-health needs. I have taken advantage of several: hair removal, medical-grade skin care, and nutritional supplements. I love that they have the Soprano Ice, it works on lots of skin types and the cooling technology is amazing! I had tried other methods that were too painful and Dr A always checks to make sure I am responding to the treatment and comfortable with the levels. Friendly, knowledgeable, and caring!

Great care and help for those of us that need it. My only drawback is my followups feel rushed. I need to feel like my time is my time and that time is fully focused on me. Also, I may not always remember what we talked about over the visits...I might need reminders, so give me grace. Love the programs.

Dr A and her staff are wonderful. Ive done other weight loss programs in the past and this has definitely been the best experience. Everyone here is very kind and personable. If you are looking for a weight loss program definitely check them out. Thanks Dr A!!!!

I had a great experience. The staff were welcoming and Dr. Alexander was friendly and professional. She explained the procedure and the follow up. I was happy.