Simply Pure Rx

As the owner of a laser studio, reliable vendors and great customer service are extremely important to me. Jo at Simply Pure RX has been absolutely wonderful to work with. She is always responsive, helpful, and makes sure my orders are processed and shipped on time without any issues. Thank you! Elle @perfectskinlaserchi

Very friendly staff, Tony especially! (apologies if I am spelling their name incorrectly) I would love to give 5 stars, but I had 2 negative encounters with just one person there (it appeared to be the same person both times). We normally end the call on a positive note, since I don’t want a bad relationship with this lovely business. However, it just takes me aback when I am met with hostility/defensiveness BEFORE finishing my sentences. For instance, I called to follow-up on a previous call. Since it was not the same person from the previous day, I wanted to catch them up on what was going on, though I was cut off and told the things I have done wrong? I tried to express that I wasn’t critiquing, I was just trying to catch them up on my previous call for clarification. To which they said “continue”… Just a sad feeling since I wasn’t trying to complain or be mean, I really was trying to clarify the previous calls both times.

Friendly, even on the phone. Answered questions, explained pricing, and there was comfy furniture while I waited for my prescription to be packaged. Nearby street parking is a little confusing because this little area is a tangle of one way streets and triangle blocks, but not a large one. While there was no parking right in front of the store, I found a space half a block away, and that little tangle is designed with pedestrians in mind, so it was an easy walk.

Amazing pharmacy! Our vet recommended them as a possible source for some unusual medicines for our sick pet. Not only were they able to prepare the medicines we needed within the day (on a weekend!), but they also found some flexible options for us that saved us at least $300 on the prescriptions we needed. They even called our vet and went over the ingredients for the new medication one by one to make sure it would be safe for our fuzzy baby! Everyone (especially Fatimah) truly went above and beyond to help us when they didn't need to. Apart from that, the pharmacy was wonderful: friendly, speedy, and incredibly helpful. I can't recommend them enough!

Simply Pure Rx is fantastic! And the owner, Sami Musleh, is personable, attentive, and takes pride in providing excellent products. He's worked hard to accommodate my myriad of allergies and specifications, and he's provided customer service that has far exceeded our expectations and that we've received at chain stores. As someone with extremely sensitive skin and allergies, they've been able to create compounded lotions and products that fulfill my doctor's requirements and don't trigger my skin allergies. I've recommended them to others in the area, and I'll continue to use them for my prescriptions, my over-the-counter lotions and ointments, and my dog's prescriptions! Plus, they make an amazing ibuprofen cream that's perfect for post-workout soreness (it's actually what sold me on Simply Pure Rx when they just opened!). I've gotten several of my friends from yoga hooked on it! Check them out -- you won't be disappointed.